Kommo puts every chat in a CRM,
Setor turns your DMs into booked calls.

Kommo is an AI CRM priced per user, with a six-month minimum. Setor is a full AI Setter that runs your Instagram and Messenger DMs through to a booked sales call, on a flat monthly plan. See the comparison.

What is the difference between Setor and Kommo?

Kommo is a CRM with chat channels and an AI agent, sold per user. Setor is an AI Setter for DM sales on a flat monthly plan: the AI alone makes 97% of bookings, and every sale shows its value, closer and source.

  • $430k+in sales logged in the dashboard
  • $190k+of that in October 2026 alone
  • 584sales with a value in the dashboard
  • 4.8from 16 customer reviews

Read from the Setor dashboard on 2 Nov 2026, converted from PLN. Clients log the amounts, so this is a floor.

From the first message to the sale.

9 things you won't find in Kommo's plans

Everything here exists to do one thing: turn your DMs into money.

  1. Question Mode

    The Setter doesn't guess. It asks you, replies to the lead and remembers lasting facts, so you only explain once.

  2. Learns from your past conversations

    Setor reads your existing Instagram conversations and writes a first script with your offer and your style.

  3. Import automations from ManyChat

    Setor rebuilds your automations from your conversation history and saves them as drafts in your voice. You publish them once the originals are off.

  4. Profile analysis

    A scan of your whole profile, a 0-100 score and a concrete fix for each element. After each change you see how visit to follow moved.

  5. Content publishing

    Plan posts, Reels and Stories up to 180 days ahead. Setor works out the best time from when people reply and book.

  6. Connector for Claude and ChatGPT

    Your own AI reads your Setor results and, if you allow it, changes scripts, tests and automations. 53 tools.

  7. Ultra

    Mentoring calls

    We work with you on show-up rate, content, goals and your clients' top problems.

  8. Ultra

    Unlimited 1:1 calls

    Talk to people who sell on Instagram whenever you need to.

  9. Ultra

    Success manager on WhatsApp

    Your own person at Setor, one message away.

We checked Kommo's pricing, product pages and help center on 2 Nov 2026.[1]

You're not buying a tool. You're joining a team that sells on Instagram.

Mentoring in practice: an online personal trainer

Show-up rate from 40% to 72% in 3 months

This is what happens on our calls: we look at your numbers and fix what's costing you money.

  1. 40%August, where we startedOnly 40% of confirmed calls were actually held.
  2. 59%A call right after bookingOn our calls we set up a short closer call after booking and case studies in the DMs.
  3. 72%Videos and no-show automationFollow-ups with videos before the call, and people who miss get asked for a new slot. Three weeks in a row above 71%.

At this client's request we built booking inside the conversation in 13 days and a random split across closers' calendars in 31 days, then compared calendars on the numbers. On calls we work on your content, your goals and your clients' top three problems.

One client's account, no control group. 40% is the client's figure from our call on 4 Aug 2026. 59% and 72% come from the dashboard, 636 calls from 14 Sep to 2 Nov 2026: calls held out of calls held plus calls the lead missed. The client logs attendance.

What we work on in those calls

  • Show-upA call within 5 minutes of booking, material to go through first, reminders and short ads only to people already booked.
  • Ads2-3 new creatives a week. The weakest go off on 7-day cost per follower.
  • ClosersWe measure cash per call, because close rate is easy to inflate with cheap sales.
  • ObjectionsWe pull the top 3 objections from call transcripts and turn them into pre-call content.
  • Offer and paymentsWe look for a niche that can pay, and set up installments when sales slip away over price.
  • The Setter's scriptIgor writes it from your materials and checks it in the test chat before any lead sees it.

On every plan

  • Onboarding consultation
  • Chat support with quick replies
  • WhatsApp community and a course
  • We read the first conversations together and improve the instructions

On Ultra

  • Unlimited 1:1 calls
  • Mentoring calls
  • Dedicated success manager on WhatsApp
  • Premium community and the full course

We get better every week

Clients tell us what's not working, and we fix it. You pay for a product that looks different every month.

  • 2,325improvements in the last 12 months
  • 1,100improvements in the last 60 days
  • 128improvements a week, average of 60 days
  • 191improvements in the record week
Improvements in the last 12 full weeks. Of the improvements from the last 60 days, 971 are fixes and new features.

From a client's request to the change

  1. More varied follow-ups

    9 minutes
  2. Different behaviour towards old contacts

    43 minutes
  3. A mode with only the welcome message

    2 hours
  4. Booking inside the conversation instead of a link

    13 days
  5. Random split across closers' calendars

    31 days
  6. Call status from the CRM back in Setor

    33 days
Examples from our conversations with clients.

Counted from the Setor code repository, commits without merges, read on 2 Nov 2026.

Setor vs Kommo: Kommo sells seats, Setor books calls.

The rows from our pricing table. Everything in the Setor column is on every plan, the Ultra group on Ultra.

What you get in each toolKommoSetor
Making money
Client sales shown in numbersPercentages and quotes in case studies[2][5]$430k+ from the dashboard, 584 sales
Books calls in your calendarAI booking agent on Pro, in Kommo's calendar[1][4][7]
Value, closer, source and recording link on every sale
Sales dashboardCustomizable dashboard[1]
Advanced ads attributionPro plan[1]
Show rate and close rate per closer
Objections and drop-off points from conversationsAI analyst on Pro, over CRM data[1]
AI Setter
AI SetterAI agent, from Advanced[3][6]
Always the latest AI model
GPT-6 in AI replies
Instagram AI Setter[5]
Messenger AI Setter[1]
Multi-language support[6]
Voice, image and video replies
Understands voice, images and videosVoice notes on Pro[1][6]
Question Mode
Learning from your past conversations
Learning from your websiteKnowledge sources you upload[6]
Full AI Mode[3]
Advanced qualification[6]
Automatic follow-ups[3]
No-show call recovery
A/B setter tests
Ignore friends
Blacklist
Human takeover: just reply on InstagramTransfer to a team member[6][8]
Unified Inbox[2]
Unlimited team membersPaid per user[1]
Custom access for team members[1]
Automations and campaigns
Welcome messagesFollow to DM, from Advanced[1]
A/B welcome messages
Comment to DM automationsFrom Advanced[1][5]
Story automationsFrom Advanced[1][8]
Meta Ads automationsLead form ads become chats[1]
Importing automations from other tools
Custom campaignsBroadcasts, from Advanced[1]
Lead research
Partnership messages (up to 250 a day)
Publishing posts, Reels and Stories
Analytics and data
Advanced analyticsDashboard, win-loss analysis, reports[1]
Ads and funnels analyticsUTM and chat source tracking[1]
Conversion APIPro plan[1]
Profile analysis
Growth analysis
Ask Setor AIAI analyst on Pro[1][9]
Claude and ChatGPT connector
Support and learning
Onboarding consultationExperts you can hire[1]
Chat support with quick repliesPhone, email and chat[1]
Basic course on getting the most success
Basic WhatsApp community
People who take you to results (Ultra)
Mentoring calls
Dedicated unlimited 1:1 calls
Dedicated customer success managerAccount manager on Enterprise only[1]
Dedicated WhatsApp support
Premium WhatsApp community access
Advanced full course
Price
PricePer user: $25, $35 or $45 a month on a 6-month term[1]From $499 excl. tax
AI messages on the plan750, 1,250 or 2,250 AI credits per user; a reply uses about 15[1][9]About 4,500 on Growth, about 18,000 on Ultra
BillingPer user, billed for 6, 9, 12 or 24 months[1]Flat monthly plan

A cross means it isn't in Kommo's pricing, product pages or help center articles we read on 2 Nov 2026. Prices are Kommo's USD list prices for the 6-month term, and longer terms cost less a month. The 15 credits per reply is the figure from Kommo's own blog.[1]

Why Setor and not Kommo

  1. No monthly plan

    Kommo doesn't sell monthly billing: the minimum subscription is 6 months, paid per user, at $25, $35 or $45 a month on the 6-month term. Setor is a flat monthly plan you can cancel any time.[1]

  2. The AI that books is on the $45 plan

    Kommo's AI agent answers from Advanced at $35 per user, but booking appointments and voice notes come with Pro at $45, and new Base accounts have had no AI agent since 1 June 2026. Setor's AI Setter, with booking in the DM, is on every plan.[1][10]

  3. A reply costs credits, not a price

    Kommo's AI runs on credits shared by everything the AI does. Its blog puts an AI agent reply at about 15 credits, and Pro includes 2,250 credits per user a month, so about 150 replies. Setor Growth includes about 4,500 AI messages.[9][1]

  4. Results in percentages

    Kommo's customer cases are in percentages, such as sales up 30% or 67%, and its Instagram page headlines a 10x lift in DM conversions. We show $430k+ in sales from the dashboard and 584 sales with an amount.[2][5]

  5. Its calendar or a Google one

    Kommo's AI agent books into Kommo's own calendar or a Google Calendar appointment schedule. Setor's Setter works with Calendly, GoHighLevel, Cal.com and iClosed, the calendar you already use.[7][11]

What clients sold with Setor

Stories by niche, verified numbers from the Setor dashboard, best 30 days.

Where this money comes from

Counted across the bookings of all Setor accounts, not one client.

Bookings saved by Setor from 11 Sep to 1 Nov 2026, read on 2 Nov 2026. Follow-ups counted from 25 Sep, booking author from 13 Oct. Working hours are Mon-Fri 9:00-17:00 Polish time. Clients log the amounts, so they are a floor. A sale counts at the moment its call was booked.

What a conversation to the calendar looks like

new followerSetor is replyingBased on a real conversation, details changed
  1. hey, can I ask you something? 🙂

  2. sure!

  3. would you prefer a free training plan or a nutrition plan? we send one to everyone 😊

  4. nutrition please ♥️

  5. here you go 🔥 by the way, how many pounds do you want to lose?

  6. losing 18 lbs would make me really happy

  7. was there a moment when you felt: ok, time to do something about it?

  8. summer vacation. i was embarrassed in a swimsuit, gained it after moving to a desk job

  9. have you tried anything to get it moving yet?

  10. diet and treadmill twice, gave up after 3 weeks both times

  11. i noticed a few things that could really help. i'd like to invite you to a free call, 30 min, no strings. does tuesday 6pm or thursday 7:30pm work?

  12. tuesday

  13. booked 🙂 see you then!

Work out what you could make

One measured account: 10.1%

Our largest client: about 14% of calls held

Average sale in fitness: about $500

$1,500 revenue a month. 20 booked calls. 3 sales. sales pay for the plan: 1

This is an estimate based on your numbers, not a promise.Average of about $500: 472 sales on 9 accounts logging amounts, at 3.7 PLN to 1 USD.

Ultra: $1,000/mo excl. tax, 10,000 AI tokens, 1:1 calls, a dedicated success manager.

See pricing

The best Kommo alternatives in 2026

Depends on what you're after: sending links for less, or making money from conversations.

ToolWhat it isWho it's forPrice from
1SetorAI Setter, full sales system and a team that takes you to resultsAnyone selling through calls or DMs who wants to make money from conversations$499 excl. tax, about 4,500 AI messages. From about $0.056 per message (on Ultra plan)
2SetSmartAI setter for DMsA setter at a low entry price, full AI from the $97 plan$25 for 250 AI messages, $97 for 1,000[12]
3AppointwiseAI setter for agencies, coaches and consultants, channels through GoHighLevelTeams working on GoHighLevel$297[13]
4MochiShared Instagram sales inbox, AI Setter on the $497 planTeams of human setters$149[14]
5GoHighLevelCRM for agencies, AI as a paid add-onAgencies running many client accounts$97[15]
6InrōInstagram automation with an AI agentInstagram-only accounts on a small budgetFree, Pro €12.99[16]
7LinkDMComment to DM on InstagramSending links from comments for freeFree, Pro $19[17]
8CreatorFlowComment to DM on InstagramCreators at a flat priceFree, $12 billed yearly[18]
9InstantDMDM automation at a flat priceThe lowest flat price with no contact tiers$9.99 billed yearly[19]
10ChatfuelBots across many channels, AI on creditsFlow builders who need more channels$18 billed yearly[20]
11respond.ioShared inbox for teams across many channelsSupport and sales teams with many agents$79[21]
12ManyChatDM automation with flows and AI in betaLead magnets and links from comments$14, with AI from $29[22]

Prices from each vendor's own page, read on 1 and 2 Nov 2026, in their billing currency. Sources at the bottom of the page.

Moving takes one consultation

  1. Pick a plan

    Monthly billing, cancel anytime.

  2. Onboarding consultation

    We connect your Instagram and calendar. Setor reads your past conversations, writes a first script and rebuilds your Kommo automations as drafts. Before you publish them, you switch off the originals, so two tools don't answer the same DM.

  3. Go live

    Usually live in a few hours. We read the first chats together and improve the instructions.

Kommo alternatives: common questions

Everything you need to know about Setor AI, onboarding, and how your AI Setter works day to day.

If you sell through Instagram and Messenger DMs, Setor. It answers, qualifies, books the call inside the DM and shows the value, closer and source on every sale, with the AI Setter on every plan. If you need one CRM for WhatsApp, TikTok, email and a team of reps, Kommo is built for that.

Kommo is a CRM with an omnichannel inbox, pipelines, salesbots and an AI agent, priced per user. Setor is an AI Setter that runs the sales conversation itself and books the call, with a sales dashboard and a team that sells on Instagram.

Yes. Its AI agent replies from the knowledge sources you upload, qualifies leads, switches language and hands the chat to a team member. It starts on Advanced, and voice notes and appointment booking need Pro. It runs on credits: 1,250 per user a month on Advanced and 2,250 on Pro, and a reply uses about 15.

Yes, on Pro. The AI booking agent finds free times, books, reschedules and cancels in the conversation, in Kommo's calendar or a Google Calendar appointment schedule. Setor's Setter checks free slots and books inside the DM, and works with Calendly, GoHighLevel, Cal.com and iClosed.

Kommo is $25, $35 or $45 per user a month on the 6-month term, billed for at least 6 months, in USD. The AI agent starts at $35 and booking at $45 per user. Setor Growth is $499 a month excl. tax, billed monthly, and includes the AI Setter, the sales dashboard and an onboarding consultation. You pay for sales, not for sending messages.

Yes, 14 days with all features and no credit card. Setor has no free plan or trial: you pick a plan and start right away, and billing is monthly.

Kommo connects WhatsApp, TikTok, Instagram, Facebook Messenger, Telegram and email in one inbox. Setor works on Instagram and Messenger only. You can keep Kommo for WhatsApp, TikTok and your team's CRM, and on Instagram let one tool run the DMs. Setor can rebuild your comment, keyword and story-reply automations from your conversation history as switched-off drafts.

Yes. The Setter takes the conversation all the way to the close. It has already sold both low-ticket and high-ticket offers, with only the confirmation left for the call.

Yes. On calls we sit down with you on show-up rate, ads, closers, objections and your offer. For one online personal trainer, show-up rate went from 40% to 72% in 3 months. Every plan has an onboarding consultation and chat, and Ultra adds unlimited 1:1 calls, mentoring and a success manager on WhatsApp.

40% of Instagram bookings come after the lead replied to a Setor follow-up, and those bookings bring 47% of logged sales. Counted on 3,675 bookings from 45 accounts, from 25 Sep to 1 Nov 2026.

Just reply to the lead on Instagram. Setor detects your reply and turns the AI off for that person, so you don't need to open the dashboard. You can change this in settings.

Growth has 2,500 AI tokens a month and Ultra 10,000. One token is one AI request, on average about 1.8 messages sent by the Setter, so that is about 4,500 messages on Growth and about 18,000 on Ultra. On the Ultra plan that is about $0.056 per message.

Setor uses daily send limits, a gradual ramp for new accounts, an automatic pause when Instagram refuses a send, and a profile and welcome-message check before the AI is switched on. This lowers risk but guarantees nothing, because Instagram has the final say. If your account gets restricted, we sit down with you and plan the way back.

Instagram and Messenger, where our clients sell.

Still have questions?

Our team is here to help.

Sources and method

We read Kommo's pages and help center on 2 Nov 2026, and the other tools' pages on 1 and 2 Nov 2026, and wrote down what they say. A cross in the table means it isn't in what we read. We didn't test a live Kommo account. Numbers about Setor come from our dashboard, our code repository and our conversations with clients.

  1. [1]Kommo pricing and plan tablekommo.com/pricingRead: 2 Nov 2026
  2. [2]Kommo home pagekommo.comRead: 2 Nov 2026
  3. [3]Kommo: AI agentkommo.com/ai/ai-agentRead: 2 Nov 2026
  4. [4]Kommo: AI booking agentkommo.com/ai/ai-booking-agentRead: 2 Nov 2026
  5. [5]Kommo: Instagram CRMkommo.com/instagramRead: 2 Nov 2026
  6. [6]Kommo help: AI agent overview, updated 14 Aug 2026kommo.com/support/crm/kommo-ai-agentRead: 2 Nov 2026
  7. [7]Kommo help: automate bookings with the AI agent, updated 20 Oct 2026support.kommo.com/docs/ai-agent-bookingsRead: 2 Nov 2026
  8. [8]Kommo help: Instagram integrationsupport.kommo.com/docs/instagram-overviewRead: 2 Nov 2026
  9. [9]Kommo blog: AI pricing, credits and featureskommo.com/blog/kommo-ai-pricingRead: 2 Nov 2026
  10. [10]Kommo help: plan limits, in force from 1 Jun 2026support.kommo.com/docs/plans-limitsRead: 2 Nov 2026
  11. [11]Kommo help: Google Calendar with the AI agentsupport.kommo.com/docs/google-calendar-ai-agentRead: 2 Nov 2026
  12. [12]SetSmart pricingsetsmart.io/pricingRead: 2 Nov 2026
  13. [13]Appointwise pricingappointwise.ioRead: 1 Nov 2026
  14. [14]Mochi pricingthemochi.appRead: 1 Nov 2026
  15. [15]HighLevel pricinggohighlevel.com/pricingRead: 2 Nov 2026
  16. [16]Inrō pricinginro.social/pricingRead: 2 Nov 2026
  17. [17]LinkDM pricinglinkdm.com/pricingRead: 2 Nov 2026
  18. [18]CreatorFlow pricingcreatorflow.so/pricingRead: 2 Nov 2026
  19. [19]InstantDM pricinginstantdm.com/pricingRead: 2 Nov 2026
  20. [20]Chatfuel pricingchatfuel.com/pricingRead: 2 Nov 2026
  21. [21]respond.io pricingrespond.io/pricingRead: 2 Nov 2026
  22. [22]ManyChat pricing and full plan tablemanychat.com/pricingRead: 1 Nov 2026

Changes

Stop counting chats. Start counting booked calls.

No sign-up. See how Setor replies to your leads.